Jaquie Scamell talks customer service mistakes

Jacquie Scammell, author of Creating a Customer Service Mindset, joined Nights with Steve Price on 2GB to discuss the mistakes businesses often make with their customer service.

Listen to it here:

 

Jaquie Scammell is a customer relations expert and share even more insights in her latest book, which is available to purchase from our online bookshop.


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