The Digital Workforce
by Jarrod McGrath
"The Digital Workforce is a must-read for anyone looking to capture the value of their workforce from a business impact point of view… This five-step process has become the bible on how to lead any workforce management initiative." – Jason Averbook, CEO, Leapgen
"Jarrod is extremely knowledgeable in all things workforce management and yet still craves the new and the unknown to continue to push the boundaries in this area." – Georgegina Poulos, Global Director People, T2 Tea
Many businesses are being challenged by the convergence of technologies, such as artificial intelligence (AI), robotics and the internet of things (IoT). In The Digital Workforce, Jarrod McGrath shares a 5-step methodology that you can implement in your business to embrace the new world of digital workforce management (WFM).
Smarter workforce management can positively impact profitability, employee experience, customer experience, compliance, brand stickiness, organisational maturity and overall business maturity.